Frequently Asked Questions

The Basics

Where are you located?

The Beach House is an oceanfront hotel in Carolina Beach, NC overlooking the gorgeous Atlantic Ocean at 412 Carolina Beach Avenue North.

What time is check-in and check-out?

Check-in begins at 4:00 pm. Checkout time is 11:00 am.

How does contactless check-in work?

Your door code will be sent via email the morning of your stay so you can go straight to your room upon arrival. There is no need to check-in with a "Front Desk." Every room has a Yale Smart Lock so your door code is pre programmed to start working at 4 pm day of check-in. If you need anything during your stay at The Beach House our team is a quick message away. We look forward to meeting you, "sea" you soon!

Are you ADA compliant?

Due to the historic nature of our property, our hotel may require the use of stairs and may not offer certain accessibility features of newer buildings.

For guests in search of accessible accommodations at The Beach House, we welcome you to contact The Beach House directly and speak with a team member for assistance in placing a reservation with us.

Do you offer parking?

Yes! We're pleased to offer one complimentary, onsite parking space per room.

Bookings

Why is the rooms page showing me no available rooms for my selected date(s)?

Two or more night reservations may be required during some periods. This may cause our availability calendar to show “No Availability” if you're looking for shorter stays. If you're interested in a one-night stay, please call the hotel directly.

What is your cancellation policy?

Please see our policies page for full details on our cancellation policy.

How do I make a reservation?

Book directly on our website or give us a call at (910) 998-7636!

During Your Stay

Do you offer breakfast?

We do not currently offer breakfast, but many of our rooms feature fully equipped kitchens for whipping up something delicious! We're also happy to recommend some of our favorite breakfast spots nearby.

What is there to do in the area?

There's so much to do and see in Carolina Beach! Check out our area guide for recommendations.

Do you offer WiFi?

Yes! We're happy to offer free high-speed WiFi throughout the property. You'll receive information about logging on at check-in.

Miscellaneous

Are you pet-friendly?

While we welcome service animals, unfortunately pets (including emotional support animals) are not permitted at our hotel.

Can I find you on social media?

We’re so glad you asked! Yes, and we’d love for you to follow us on Instagram and Facebook.